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Privacy Notice

Last updated: 9 November 2026

Flecto converts files on your own computer. This notice explains the little information we do handle. The operator of Flecto is an individual developer. You can reach us at [email protected].

Your files

Files you convert are processed locally. Conversions do not upload your files. If you connect Google Drive and choose Upload, the selected files and their names are sent directly to Google Drive, not through our servers.

What we collect

  • Account email. If you sign in or buy Flecto Pro, we store your email address to send sign-in codes and to link your licence.
  • Licence and device data. We store your licence status and an identifier for each PC you activate (up to 2) so we can enforce the licence limit.
  • Usage statistics, only if you opt in. Conversion types, outcomes, durations, size ranges, error categories, app and Windows versions, language and country. These are linked to a random PC identifier and, when signed in, your account. They do not include file names, paths or contents. Turning statistics off deletes the local queue and requests deletion of previously sent statistics.

Google sign-in and Google Drive

If you choose Google sign-in, we use your Google account identifier and email to authenticate you and link your Flecto account. Optional Google Drive uploads are a Pro feature. We request only the drive.file permission, which permits access to files created by Flecto or explicitly shared with it, not unrestricted access to your Drive.

When you choose Upload, Flecto sends your selected file contents and names directly to Google and places them in a Flecto folder. Drive authorization tokens are encrypted locally using Windows account protection. They are not sent to our licence server. Disconnect in Settings to remove local credentials and request revocation; if the network is unavailable, revoke access in your Google account. Disconnecting does not delete uploaded files; you can delete them in Google Drive.

Google user data is used only to provide sign-in and the Drive features you request. It is not sold, used for advertising, or used to train AI models. Flecto's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Local file history

The file log stores recent successful output paths and conversion details on your PC. Use Clear log to remove it; this does not delete your files.

Optional add-ons

Some features need an add-on that Flecto downloads only after you confirm a window showing its size, for example camera RAW support, 3D conversion, video tools, transcription, AI summaries and background removal. Add-ons come directly from their original publishers' official sources, such as GitHub, Hugging Face and the Python Package Index, not from our servers. Like any download, those sites receive your IP address and basic connection details under their own privacy policies. No files, file names or account details are sent. Flecto checks every download against a fixed fingerprint (SHA-256) before using it, and add-ons then run offline on your PC. AI summaries are written by a model that runs on your PC; your recordings and transcripts are not sent anywhere.

Payments

Payments are processed by Paddle.com, which is the merchant of record. Paddle collects and handles your payment details under its own privacy policy. We never see your card number.

Error reports

If you choose Send report after an error or in Help, Flecto uploads the diagnostic report shown in the app to our support server. It contains the report ID, error details, feature, app and Windows versions, architecture and display scale. Paths and common secrets are redacted, and input files are not attached. Review the preview before sending. Reports are separate from optional usage statistics, are available only to our support administrators, and are deleted after 90 days. If sending fails, the latest report stays on your PC so you can retry from Help.

How long we keep data

Opt-in usage statistics are kept for up to 14 months. Account and licence records are kept while your account is active and as long as needed to meet legal and tax obligations.

Service providers

We use Cloudflare to host this site and our licence service, Resend to send sign-in emails, and Paddle for payments. They process data only to provide those services.

Your rights

You can delete your account yourself in Flecto: open the Plan window and choose Delete account. This deletes your account, its links to your PCs, your sign-in records and your usage statistics, and signs out every PC; Flecto keeps working on the free plan. If you pay for Flecto Pro, cancel it first with Manage subscription. Paddle keeps its own records of past payments as tax law requires.

You can also ask us to access, correct or delete your data by emailing [email protected]. We will reply within 30 days.

Changes

If we change this notice, we will update the date above.

Direct file sharing

Pro users can create a private link to send selected files and folders to a recipient using WebRTC. A recipient does not need an account. Each link works for one recipient and anyone holding it can connect, so send it only to the person you are sharing with. Connection descriptions are encrypted with a key in the link fragment. Our connection service temporarily handles session identifiers, the sender’s licensed PC identifier, a one-way code for the sender’s account (used only to count relay use against the monthly allowance), connection IP addresses and encrypted connection messages; it does not receive the file contents or names. Session metadata expires within 24 hours. Both devices must remain online; stopping sharing prevents further transfer but cannot recall files already received.

Files go directly between the two devices whenever possible. When a network blocks direct connections, the encrypted transfer may pass through a relay operated by Cloudflare. The relay forwards encrypted data that it cannot read and does not store it. To keep relay use within its free allowance, we count, per sender’s PC, how many bytes are relayed each month and how many relay credentials are issued each day. These counts contain no file names or contents. Peers, and the relay when used, can learn the network addresses involved.

If a connection is not possible, you can choose Send through Google Drive. Flecto then uploads the same files to a new folder in your own Google Drive and allows anyone with the link to view and download them. Flecto turns that link off automatically after 7 days, and you can delete the folder at any time.

FlectoContact: [email protected]
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